If you are a private patient please call the practice number and you will be given a number to phone.
Patients with urgent problems are requested to contact the practice as early as possible in the day. Every effort is made to accommodate patients with problems as soon as possible. We will endeavour to see patients with problems at a time convenient to them; however, for emergency treatment the pre-booked schedule may not always allow for this.
Emergency appointments are kept open to help accommodate patients with problems. These are usually only allocated up to 24 hours ahead.Patients of the practice are given priority over people who are not regular patients with regard to allocation of emergency appointments.
Although every effort is made to accommodate patients with urgent problems at their usual practice location, there may be occasions when, to accommodate a patient more promptly, they may need to be seen at a different practice.
When there are no available emergency or cancellation appointments, patients of the practice are offered the opportunity to attend and wait to be seen as soon as a dentist’s schedule allows this. This may involved a significant wait at busy times.
Whilst every effort is made to accommodate people with problems, who are not patients of the practice, there may be occasions when the practice is unable to offer them a suitable appointment. In such circumstances they may be advised to contact the NHS direct on 0845 46 47 or the Dental Helpline on 01872 354375